We’re here.

Start with Alvin. Click the Alvin chat in the bottom-right corner. He can help with setup, licensing, Skills, models, and common troubleshooting. If you still need a human, email support@zfiremedia.com.

1 · Ask Alvin

Use the Alvin chat in the bottom-right corner. That’s the fastest first stop.
2 · Knowledge base
3 · Human support

Email support@zfiremedia.com

What to include

AlvinOps version
Windows version
Model / provider
The job you asked Alvin to do
What happened instead
Screenshots where useful

Do not send license secrets or passwords.