Purchase Policy

By purchasing an AlvinOps license you agree to the following:

• This is a one-time purchase. There is no subscription.
• Launch price is $99 for 3 active installations during the first 15 days of public launch. After that window, the price is $149 for 3 active installations.
• One purchase includes 3 active AlvinOps installations. Need more? Add another 3 installations.
• One Windows user environment running AlvinOps counts as one installation. Computers and Windows users can be combined until the active-installation allowance is reached.
• Need more installations? Add another 3 at checkout. You receive one license key per order.
• Deactivating an installation frees that slot. This is a simultaneous active-installation limit, not a lifetime install counter.
• Your purchased version remains licensed for use on your active installations. Optional future updates or support may have separate eligibility periods.
• You provide a compatible Windows environment, Alvin Desktop, a compatible AI model/provider, and the sign-ins for workflows you choose to use. Model/provider fees are separate.
• License keys and activation secrets are confidential; you are responsible for safeguarding them.
• Your card statement will show ZFireMedia.com.

90-Day Satisfaction Guarantee

Give Alvin 90 days. Put him to work. Experiment. Build workflows. If Alvin isn’t for you, request a refund within 90 days.

You may request a refund within 90 calendar days of purchase by emailing support@zfiremedia.com. Refunded entitlement is revoked or deactivated according to normal AlvinOps licensing policy.

System Requirements / Buyer Responsibility

Before purchasing, you are responsible for confirming that your setup meets these requirements:

• Windows 10 or 11, 64-bit x86
• Alvin Desktop installed
• Network access for initial activation and for cloud-model or online-service workflows
• Current Google Chrome for supported browser workflows
• A compatible AI model/provider configured by the customer; model access is not included
• Google/social accounts are required only for skills that use those services
• Other models may work, but behavior, reliability, tool use, and task completion may vary
• Buyer is responsible for confirming system requirements before purchase